contact us

Use the form on the right to contact us.

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3775 Market Stree NE
Salem, Oregon 97301

We're a small-town, family owned and operated photo lab that never gave up on film. Today we provide top-notch film processing, scanning, and printing services from film and digital with the best customer service in the industry.

New Here?

Welcome! We're Glad You're Here

Create an Account + Submit Preference Images

First things first, please create an account. Then, submit preference images. These steps will help speed up the process once we receive your film!

What Are Preference Images + Why Should I Send Them In?

When scanning by hand, there are many color and density variations we can make within a single frame. Your preference images serve as style references so we might best match your scans to your creative vision. We recommend photographers send us 3-5 preference images to keep on file. These images can be from your own film portfolio or from another film photographer whom you admire. 

When choosing preference images, the most important aspect to consider is skin tones. Pick images where your subject fills the majority of the frame and has the skin tones, density and contrast level you are striving to achieve.

New customers should first create an account, then submit preference images. In the future, you may update preference images here, or email them as an attachment to

Fill Out An Order Form

Order forms are crucial. They help us ensure all of your film has arrived safely and is processed to your specifications. You can download + print one here. Sending in more than 1 shoot? Not a problem! Please submit 1 order form per shoot.

Send In Your Film + Order Form (Safely)

Learn how to safely ship your precious cargo here.

Who Do You Recommend For Shipping? 

We highly recommend shipping your film in a box via a trackable service to ensure your film arrives safely. Generally, we have found USPS Priority Mail to be the most economical choice. More shipping tips.

Where Do I Send My Film? 

Download our pre-addressed shipping label or, if you prefer, hand-address your package in stunning calligraphy to:

Attn: Film Crew
3775 Market St NE
Salem, OR 97301

How Do I Know My Film Has Arrived?

Once your film arrives in lab, you'll receive a confirmation email at the address you provided on your order form. This email will include your order number and the job's total cost. You can also expect an email from us when your order is completed.

How Do I Receive My Scans? 

Once your scans are complete, you will receive an email to the address you provided on your order form. This email lets you know your order has been completed and uploaded. It will include a link to view and download your images via Box, an online file sharing system that keeps all of your orders together and simple to access. If you provide a job reference name on your order form, your Box folder will be titled the same. But the best part is, every scan arrives named by roll number and frame number—so, if you number your rolls, they will be uploaded in chronological order. Pretty cool, huh?

Can I Talk to Someone?

Absolutely! We would be happy to speak with you. Our phones are always answered by our friendly Team from 10:00 am–5:00 pm PST, Monday–Friday. Please don't hesitate to contact us with any questions!


Visiting Our Beautiful Pacific Northwest?

Please stop by, we would love to meet you!

3775 Market Street NE
Salem, Oregon 97301